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Privacy Policy

As a user of Portugal.com, you are in complete control of your data. This includes controlling the use of information you provide to Portugal.com. The bottom line is that we respect and will continue to respect privacy of our customers who use Portugal.com and any third party reservations companies and systems.

Because protecting your privacy is important to us, you can be assured that Portugal.com discloses the following:

  • What personal information is being gathered about you and how the information will be used
  • With whom the information will be shared (if anyone)
  • An opt-out policy
  • Other information about your privacy

What personal information is being gathered by Portugal.com and how is this information being used?

Travel or Contact Submission
When you submit a travel request or a contact form to Portugal.com you provide your name, address, telephone number, e-mail address and other personal information including in certain cases your credit card information. This information is collected on the registration form for several reasons including: (i) personal identification; (ii) to complete air, car, and hotel reservations; (iii) to allow us to contact you for customer service, if necessary; (iv) to customize the content of our site to meet your specific needs; and (v) to make product improvements to Portugal.com. In addition, your e-mail address is collected to send you an e-mail message confirming each reservation you transact online. As a user you will occasionally receive, and other noteworthy news items. However, you may always decline to receive these e-mail messages. Please see our Opt-Out policy described below.

User Profile
Users can choose to provide Portugal.com with travel credit-card billing information, ticket-delivery address, and other personal information. This information is primarily used to assist users in making reservations expediently without having to type in the same information repeatedly. In addition this information may be required by our third party services such as hotels, tour operators etc.

Newsletters
Portugal.com’s newsletter (if applicable) is an optional benefits for users that keep you up to date with the latest travel deals and low airfares.

Online Surveys
Portugal.com values opinions and comments from users, so we frequently conduct online surveys. These surveys are entirely optional for all users. Typically, the information is aggregated and used to make improvements to Portugal.com and to develop appealing content, features and promotions for users. Survey participants are anonymous unless otherwise stated in the survey.

Please be aware that we have links on our site to other sites that may collect personally identifiable information about you. This Privacy Statement does not cover the information practices or policies of such Web sites.

Who will the information be shared with, if anyone?

When you reserve or purchase travel services through Portugal.com, we provide information about you to the airline, car-rental agency, hotel, travel agency or other involved third party to ensure the successful fulfillment of your travel arrangements.
We do not sell individual customer names or other private profile information to third parties and have no intention of doing so in the future. Occasionally, Portugal.com will hire a third party to act on our behalf for projects such as market-research surveys and contest-entry processing and will provide information to these third parties specifically for use in connection with these projects. The information we provide to such third parties is protected by a confidentiality agreement and is to be used solely for completing the specific project. See “What other information should I know about my privacy?” below.

Opt Out Policy

Portugal.com’s newsletter have instructions to opt out. Please follow the instructions at the end of each newsletter. Once you follow the instruction and choose the email to opt out, you will be automatically removed from future versions of our newsletter.

What other information should I know about my privacy?

Portugal.com contains links to other Web sites. Please note that when you click on one of these links, you are entering another Web site for which Portugal.com has no responsibility. We encourage you to read the privacy statements of all such sites as their policies may be materially different from Portugal.com’s Privacy Statement. Of course, you are solely responsible for maintaining the secrecy of your passwords and any account information. Please be very careful, responsible, and alert with this information, especially whenever you’re online.

In addition to the circumstances described above, Portugal.com may disclose user information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of Portugal.com or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

Any material changes in the way Portugal.com uses personal information will be described in future versions of this Privacy Statement. Of course, you may always submit concerns regarding our Privacy Statement or our privacy practices by contacting us . Please reference the privacy policy in your subject line. Portugal.com will attempt to respond to all reasonable concerns or inquiries within five business days of receipt.