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About Portugal .com Testimonials
Every year we get feedback via email, letter or in the form of flower bouquets form clients visiting Portugal. Testimonials are unsolicited. Satisfied clients write to us voluntarily and we are glad to share their comments with our readers.
If you booked with us and would like to leave a review please email us at marketing(a)portugal.com.
Eunice was great, helpful and responsive. Guided trip was great. Excellent driver, hit many highlights of Portugal. Hotels were excellent. Would recommend using their services for a trip to Portugal.
My trip went beyond expectations as my first contact with Portugal.com was with Eunice. Very friendly and explained everything to me. If I ever had any questions, she would get with an answer. When we finally got to Portugal, we were picked up in a Mercedes and taken to our hotel. All hotels with the exception of the first were fantastic. The tour guides were very informative and very friendly. The food was excellent in both Portugal as well as Spain as well took the 10 day Portugal and Santiago trip. We only spent 1 night in Spain, and it was very beautiful. The food, sites, tours, and people were fantastic in Portugal and Spain. The wine was also great. The only thing the we did not do, was go to the southern part of Portugal. Thank you Eunice, and everyone associated with Portugal.com for an excellent trip. I would recommend this trip to anyone.
We had a wonderful trip! Tiago was an excellent guide -- knowledgeable, interesting, funny, and helpful. We couldn't have asked for a better team than Tiago and our driver, Manuel, to show us Portugal. We loved the history, culture, hotels, food, and wine!
p.s. Our only piece of feedback is we would have liked more walking about the towns/cities. It was relaxing having the car (especially in the heat of summer), but we feel we might have soaked up even more of the feel of the country walking the roads.
Very responsive, efficient, excellent guides and excellent accommodation
Thank you Portugal.com for organizing such a great tirp. Taking the train from Lisboa to Porto was priceless. In retrospective we should have spent a bit more and upgraded hotels. Overall a great trip. Have to come back!...and yes we'll definitely refer your services.
Portugal is a country we have discovered and have enjoyed tremendously on the 11 day Portugal in Depth tour.
The tour is well structured, good itinerary. We were "wowed" by the sites chosen. They were educational with just enough history.
The hotels chosen were luxurious, confortable and we were pleased to try a pousada in Viseu. Meals provided were good and gave us an opportunity to taste typical Portuguese food.
Hotel Mundial in Lisbon is well located and close to all activities and restaurants. We were pleased to stay an extra two nights after the tour and to discover Lisbon deeper through a hop-on hop-off pass.
Our guide Pedro has a lot of experience, is courteous, and shared his love and knowledge of the country. He made a good team with Luis the driver.
Thank you Antonio for giving us above average care before and after the tour.
We took a great trip of Spain and Portugal and Spain wit Maplus. We chose the Madrid to Lisbon with Compostela. It was quite a bit to see in such short time but we we cover all the main points, and for the price it was great. Our guides weere very good especially Jose.There were some snags specially with the use of more than one language, but it was expected and everyone got used to it. Portugal.com was key in organizing it all, including our post tour stay in Algarve. 5 star for Portugal.com. We'll recommend to our friends.
[Review received while customer was still touring]
We are very pleased with our Portugal in Depth tour. The tour is well structured, good itinerary. We were "wowed" by the sites chosen. They were educational with just enough history. The hotels chosen were luxurious, confortable and we were pleased to try a pousada in Viseu. Meals provided were good and gave us an opportunity to taste typical Portuguese food. Hotel Mundial in Lisbon is well located and close to all activities and restaurants. We were pleased to stay an extra two nights and discover Lisbon through a hop-on hop-off pass.Our guide Pedro has a lot of experience, is courteous, and shared his love and knowledge of the country. He made a good team with Luis the driver.Thank you for giving us above average care before and after the tour.
We would not hesitate to recommend Portugal.com to friends.
Lucie and Marc
A Great Portugal Experience.
Thank you for making the arrangement during my visit to Portugal. I really enjoyed myself with all the arrangement made and the hotels were all top class. Please help to extend my thanks to all the drivers and guides during my trip. I'll definitely inform my friends to use your services when they're planning to go Portugal. Wishing you and your team a Happy New Year 2016.
Note from Portugal.com: Since the Small Group Tour for November did not have the minimum number of people required to operate, customers were given the choice of going with the same itinerary, but on a private 3 person tour.
I've come home from the tour yesterday. Thank you again for putting it all together for us. Everything was organized perfectly. The hotels were the best, and just where we wanted to be. The route and the schedule allowed us to see a lot of your wonderful country, and to have a lot of fun at the same time. Even the weather was perfect.
Thank you again. I'll definitely recommend you to my friends.
We had a great time in Portugal and returned home with many fond memories. Our guide and our driver were both outstanding. As we expressed to them - they both went out of their way to share their love of Portugal and their enthusiasm and attention to detail ensured everyone had a wonderful holiday.The itinerary, accommodation, food etc. were all of an excellent standard. All in all it was a wonderful trip and we will recommend it highly to our friends.
Antonio, we had a great time. We had a great group of people and Juan Carlos, the guide was tremendous. Very knowledgeable and accommodating. Pedro, the driver was also very good. If, we take another tour we’ll contact you. Thanks, Elba & George
We had a fabulous time! It was more than we expected. And I would greatly recommend the 206 and Portugal.com experience to all my friends. I never expected to be able to hear mass in such awesome Churches and be able to touch such precious relics!
Also the guide and the Spiritual director were top calibre.
Thank you again.
The trip was all we expected and more. Golf course were great and accommodations in Vilamoura was splendid. Vilamoura and particularly the Marina District provided all one can expect from a vacation in terms of sight seeing,dining and entertainment. Already some of the guys are talking about returning with wives. The Crowne Plaza was perfect and I would recommend it to anyone visiting the Algarve. The Fenix in Lisbon was small but very accommodating. Most importantly the staffs at both hotels and golf courses were very professional and did everything necessary to make us comfortable... Overall it was a great trip and I thank you for planning it and for putting up with seven grumpy old men.
One click and that was the start of my adventure. My time and experience was nothing short of awesome, my emails were filled with knowledge, wisdom, suggestions, politeness and kindness. My tour consultant an expert in his knowledge and more than helpful and courteous. When we got a little lost in Spain, no one stopped looking until it was verified we were safe and sound. Another sad thing about this holiday ending is so too do the constant emails...always cheered my day up. I thank Portugal.com... THE BEST
The small group tour was fabulous this tour was absolutely the most fantastic tour I have ever experienced. Our guide Tiago and our driver Victor made this a once in a lifetime experience. The hotels were first class, the small van was very comfortable, and the people were delightful. Victor made sure the van was spotlessly clean and his driving was superb. It was obvious to all of us that he had a very strong work ethic. The mountains and small villages were not a challenge for his driving skills and it was comforting to know that he was at the wheel. As far as Tiago, his knowledge base, presentation of Portugal culture and history and his relaxed personality added to a week of total enjoyment. He worked very hard to meet all of our needs, there was not a question he could not answer. He was delightful and the best tour guide I have ever encountered.
The trip was fabulous and the tour guide Ivon was magnificent. Our priest Fr. Jason was also very good. Could not have had better for either.
Treatment was Excellent. We took their most popular fly and drive trip. We had a problem as we couldn't get our plane in Chicago. Had to reroute. The people at Portugal.com were wonderful. Rearranged our pickup etc. The trip went well after that. Lodging was great. Suggestions on what to see and do were spot on. Overall had a wonderful trip thanks to our travel agency.
My son just told me he can't wait to go back to the Azores. I hope that gives you some indication of the wonderful time we had on our trip.Back in January I sent out several email inquiries to different travel agents regarding their offerings. You responded within minutes to my initial inquiry and you and Eunice continued to be extremely responsive throughout the process. The trip was a huge success! The itinerary was perfect and the hotel rooms were clean and comfortable. We made full use of our Lisboa card and were able to visit many museums and explored different parts of the city. The train to the Algarve was great too. All the drivers were professional and helpful. The Algarve tour was more than we expected and the hotel was perfect - right size with the right amenities.We took advantage of the beach for a day to relax. The highlight of our trip was Sao Miguel. We had a wonderful tour guide, Jose Melo. His knowledge and obvious pride of his home was very apparent. We were so impressed with Joe that we made arrangements for an additional tour on our last full day to see the rest of the island. We were thrilled when he was our driver to take us to the airport on our last day. Thank you to both you and Eunice for helping us plan such an amazing trip. I have already recommended your company to several people. My hope is to return to Portugal in the future and you can be sure I will make my travel plans with you and your company.
Amazing Portugal tour... 5 Stars -
I knew I wanted to visit Portugal because i was way overdue. I last visited portugal in 1995. But this time I wanted to really explore Portugal so I googled it. That's how I came across Portugal.com I search portugal tours within the web site and the itinerary for Portugal in Depth sounded perfect. I wanted to spend a few hours with some family members that are living in Algarve and we managed to do just that. That day we toured Lagos did lots of shopping and had lunch in the center and by the evening had dinner with my family as I had wished. Next morning we toured Cape St. Vincent (amazing views) and headed back to Lisbon for one last night in Portugal. The entired tour was full of amazing views and so much history. We had an awesome tour guide Mr. Jose Do Anjos very pleasant and full of knowledge about Portugal history. A five star all around service and will be in our life for feature adventures.
The Portugal Driving Trip as arranged by Portugal.com was amazing.
My husband and I loved Portugal and the trip as arranged by Antonio was perfect! The hotels were beautiful and all the transportation and the itinerary were extremely well planned. The recommendations for what to visit in each place were perfect. We saw as much of Portugal as we could in the 10 days of our trip. We drove over 1500 miles and were always pleasantly surprised at the lovely hotel that awaited us at each location. I would highly recommend a trip to Portugal and make your arrangements with Portugal.com. We could not have been happier!
The Fenix in Porto was really first class. We were on a high-up executive floor which had good views. The staff were very helpful. The room was excellent. Breakfast was included and also good. The only drawback was that it was a long walk to the downtown center. We did take a few taxis to get around easier. It is close to a shopping mall and food court market as well as three restaurants within a block walk. The Mundial hotel in Lisbon was not as high end, a little older with smaller rooms but still nice. If the Fenix was an 8.5, the Mundial would be an 8.0. Again the staff were very helpful. Rooms on the outside near street level were noisier than rooms on the inside. Also the air conditioners on the inside were much better than the ones on the outside rooms (window units). The Mundial was very centrally located and everything was within walking distance. A lot of tour groups (Globus, Road Scholar, two others) were staying there as well so must be a good deal for them. The bar on the rooftop with amazing views was one of the highlights. Good breakfast as well. Most breakfasts don't start until 7am but you can get coffee and rolls in the bar. Tours - the tours in Porto region were very good. We had the same tour guide for the three days we were in Porto (Tiago). I would recommend him and the three tours - Porto, Minho (Braga, Guimares), Duoro (Amarante, Duoro Valley, Quinta visit). He pre-arranged some of the tours for us (i.e., bought entry tickets and reserved a time) and knew all the locals so had outstanding cooperation. We felt like "insiders" to some degree or VIPs...
Sofia, just a note to tell you we thoroughly enjoyed Portugal and our stays in the Pousadas. Guimaraes, Marvao, and Palmala were all outstanding, each in their own way. Viseu was very good and in a great location. Beja did not quite match the others but maybe because we were there on a Sunday. We found the people in each location to be very professional, friendly and helpful, especially Marvao and Palmela. We would certainly recommend Pousadas to anyone visiting Portugal. Thanks for all your help.
Note from Portugal.com: This tour was arranged subsequently via our sister site www.PousadaPortugal.com.
Generally, we had a good time. Lisbon and Porto were interesting and enjoyable. The people were extremely firendly and helpful, the food was good. The weather was mixed, but we won't hold you responsible for that! Some particular comments on aspects of services etc. The car drivers were outstanding. always in the right place at the right time, always knew exactly what they were doing. Paolo, who picked us up at Lisbon Airport was charming, informative and amusing. The trip to Sintra and Cascais was fascinating, but perhaps went on a bit too long. We were collected from the hotel at 0830 and did not get back until 1900. By the end we were more than ready for it to be over. The tour of Porto was excellent. The guide Carla knew her stuff and organised it all brilliantly. The Dom Pedro Palace was an excellent and comfortable hotel. Some people on Tripadvisor say that it is not conveniently located, and they have something of a point. It is some way out of the centre, and a 10-minute steep uphill walk from the nearest Metro station (Marques de Pombal). But taxis are cheap in Lisbon, so that should not be too much of a problem. The hotel itself is very comfortable. The rooms are generous, the facilities are good. The bathrooms are of high quality. The food is also good, though perhaps a little expensive by Lisbon standards. It justifies its five-star rating...
Wonderful trip to Portugal. We booked a trip to Lisbon and the Algarve through Portugal.com and we made the best decision using their services. Every detail was planned perfectly--we didn't have to worry about a thing ! All we had to do was sightsee, relax, and enjoy 2 lovely areas of Portugal That's the way to travel !!!
Thank you for everything - Wal and Jane.
Portugal.com comment: This note was received with a beautiful bouquet of flowers. Thank you!
My friends and I returned on Monday from Sao Miguel and I wanted to thank you for your help in planning the trip. The experience was everything we had hoped for and more. The golf courses were fabulous, the hotel was of high quality and the people we encountered were friendly and most accommodating. We had a wonderful time.
Everything went smoothly. Each accommodation (Level A) was better than the last. The meals at the hotels and pousadas were wonderful. Thank you for a wonderful trip!
I just wanted to drop you a note and let you know that we really, really enjoyed our trip to Ponta Delgada last week. Thank you so much for making the arrangements for us and answering all of my questions before we left. Everything went off without a hitch and we couldn't have asked for better hospitality while we were there.
In particular, we were so pleased with the Hotel do Colegio - the location was perfect for popping in and out throughout the day and the staff was very helpful, too. We also took two full-days tours with AVA Tours and enjoyed them immensely, especially the one led by a very personable guide named Celia. She was by far the most fluent person we encountered, and was able to offer excellent descriptions and answer questions about what we were seeing.
We're now sorting through many, many photos so that we can share our trip with friends and family. If anyone decides to make the Azores their next vacation destination, we'll be sure to recommend your invaluable services, too!
Just wanted to tell you that our Azores trip was wonderful !!!! Thanks so much for all your help. The flights and hotel worked out fine - they put 2 twin beds together for us. The Pousada de Santa Cruz was awesome, I'm so glad you recommended it - we had a lovely view of the harbor and the dinners were fabulous (we ate almost all of our meals right at the hotel). The trip to Pico and our guide Antonio was great (he showed us so many things on the island). We can't wait to go back and see some of the other islands! Maybe next year, but hopefully we will learn a little more Portuguese by then!
Joyce and I want to thank you for the absolutely fantastic trip that you arranged for us. The accommodations were top class. The towns were beautiful and colorful. The attractions were interesting and gave us a real feel for the people of Portugal and their history. The people were very friendly and most helpful. The food was great. The service was top notch. Everything went off exactly as you planned it. It was the best trip that we have ever had. It will be very hard to match. Do you have other plans for other countries where we could do something similar; self drive, with beautiful accommodations, etc.? Or can you refer us to someone who has these kind of planned trips? Again thank you for a wonderful adventure.
Just wanted to thank you for putting together our trip to Portugal. It was fabulous. The accommodations were amazing and added so much to our experience. My father did really well and was able to participate in most everything. Do you do tours in other countries as well? I would love to know the other countries that you organize tours for future reference. We will definitely pass your name on to friends and family. Thanks again.
No amount of reading, research or website could have prepared us for the magnificent overviews, natural beauty, picturesque villages and hospitality of the people of Sao Miguel! The flights both ways were on time, weather was comfortable- there was no rain or fog, everything fell into place for us. The Do Colegio was centrally located and a very comfortable hotel. Thanks so much for all of your arrangements and hope that our paths cross again in the not too distance future!!
Teri and Bob Biancardi
Returned from 8 days and nights in Portugal. What a wonderful experience. The stays at Evora, Mesao Frio and Belmonte were especially fabulous. And what delicious cuisine!!
Thanks again for helping make such a memorable week.
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